Information Collected by 327
When you register or use the 327 platform, we collect various categories of information to ensure the service operates reliably and securely. The types of information we collect are as follows:
Full name, date of birth, phone number, email address, and encrypted password. This information is required to verify your identity and secure your account.
Device type, operating system, IP address, browser type, and language settings. This data is used to optimise the platform experience across different devices.
Records of deposit and withdrawal transactions in MYR (RM), along with the bank name or digital wallet used. Full bank account numbers are not stored directly by 327.
Betting activity, games played, access times, login frequency, and general usage patterns for service improvement purposes.
How We Use Your Information
327 uses collected information solely for legitimate and professional purposes. We do not sell or rent your personal information to any third party for marketing purposes. Your information is used to:
- Verifying user identity during registration and login.
- Processing deposits and withdrawals in MYR (RM) securely.
- Providing effective and responsive customer support.
- Sending account-related notifications, security alerts, or important platform updates.
- Detecting and preventing fraud, unauthorised account access, and suspicious activity.
- Complying with applicable legal and regulatory requirements in Malaysia.
We do not use your information to send third-party promotions without your consent.
Cookies & Activity Tracking
The 327 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored in your browser when you visit our platform.
The cookies we use include session cookies (to keep you logged in during your session), preference cookies (to save your language and display settings), and internal analytics cookies (to understand how users interact with the platform).
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some areas of the 327 platform.
Data Storage, Security & Third-Party Sharing
Storage & Security
All personal information collected by 327 is stored on servers protected with high-grade SSL encryption. Access to user data is restricted to authorised staff only and solely for service operational purposes.
Financial transaction records in MYR (RM) are retained for the period required under Malaysian financial regulations. Once that period has elapsed, the data will be securely deleted or anonymised.
Third-Party Sharing
327 does not share users' personal information with third parties except in the following circumstances: when required by law or court order, when engaging approved payment service providers to process transactions, or when you have given explicit consent. Any third parties involved are bound by strict confidentiality agreements.
User Rights & How to Contact Us
Right to Access, Correction & Deletion
As a 327 platform user, you have the right to access the personal information we hold about you, request corrections if any details are inaccurate, and request account and data deletion, subject to applicable legal retention requirements.
To submit any privacy-related requests, please contact the 327 support team by email at [email protected]. We will process your request within 14 business days.
Privacy Policy Updates
327 reserves the right to update this privacy policy from time to time. Any significant changes will be communicated to users via the platform or their registered email. Continued use of the platform after an update constitutes acceptance of the revised policy. Please check this page periodically for the latest information.
For general privacy enquiries or questions about using the platform, please visit our FAQ page or create an account to start your 327 experience.